Shipping & Returns

Shipping

We want your Spriggo goodies to reach you quickly and without any extra cost. That’s why standard shipping is FREE for all the countries listed below.

Orders placed before 2 PM (Monday - Friday) are dispatched the same day.

Estimated delivery times are calculated from the date your order is shipped.

  • Australia

~6 business days

  • Canada

~7 business days

  • France

~6 business days

  • Hong Kong and Macau

~1-2 business days (SF Express)

  • West Malaysia

~1-2 business days (local fulfilment)

  • East Malaysia

~3-5 business days (local fulfilment)

  • Singapore

~3-5 business days

  • Spain

~6 business days

  • United Kingdom

~4 business days

  • United States

~2-7 business days 

Once your order ships, you’ll receive a tracking number so you can follow its journey every step of the way.

Return and Refund

We want you to love your Spriggo. If your product arrives damaged or has a defect, you have 7 days from the date of purchase to return it for a full refund. 

Here’s how it works. Please email our team at hello@spriggo.co with photos of the damage or defect, along with your order number. We'll sort it out for you right away. Just make sure to send your request within 7 days of receiving your order. 

The fine print (because we have to):

  • As our products are designed for children and come into direct contact with food, we take hygiene and product safety especially seriously. For this reason, we’re unable to accept items back for resale, even if they are unopened and unused.

    Our returns policy is therefore limited to damaged or defective items, and we’re unable to accept returns for other reasons, including change of mind.

    We hope you understand that this policy helps us ensure every Spriggo product you receive is completely new and has come directly from us to your family.

  • Refunds are processed within 7-10 business days after we receive the return incase of damaged or defective goods. Keep in mind that it might take a little time for your bank or credit card company to process and post the refund.

We’re here to make sure you have a smooth and easy shopping experience, so don’t hesitate to give us a shout if you have any questions or need some help.